Privacy Policy

Privacy Policy

Introduction

Welcome to https://certified-refurbished-apple-iphones.authority-talk.com (hereafter referred to as “CRAI,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This comprehensive Privacy Policy outlines our practices regarding the collection, use, and disclosure of personal data in alignment with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union (EU)
  • Lei Geral de Proteção de Dados (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA)/California Privacy Rights Act (CPRA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Sales and Service Act (UCSA)
  • Connecticut Total Data Protection Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • Poort of Information for People in South Africa (POPIA)

Scope

This Privacy Policy applies to all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party platforms, websites, applications, or services accessible through links on our site. These entities have their own privacy policies governing data collection and usage, which we encourage you to review before providing any personal information.

Processing Activities

This policy outlines the ways in which your personal data is processed when:

  • You utilize our applications and services as an authorized user
  • You visit or interact with our websites linked to this Privacy Policy
  • You engage with us through communications such as newsletters, emails, phone calls, or text messages (SMS)

Personal Data Collection

We collect various categories of personal data to enhance your experience and provide the requested services. These include:

Account Information:

  • User names and passwords
  • Contact details (email addresses, phone numbers)
  • Address for shipping and billing purposes

Payment Information:

  • Credit or debit card details
  • Payment transaction history
  • Billing addresses

Financial Information:

  • Bank account details (for direct deposits or payments)
  • Financial transaction records

Purchase Information:

  • Order history, including products purchased, quantities, and pricing
  • Shopping preferences and interests

Mobile Device Identifiers:

  • Unique device identifiers, such as IP addresses
  • Location data from mobile devices

Location Data:

  • Geolocation information provided when you use our location-based services

Feedback:

  • Responses to customer surveys and feedback forms
  • Product reviews and ratings

Social Media Information:

  • User profiles, posts, and interactions on social media platforms (if linked or shared)

Product Information:

  • Details about products you have inquired about or added to your shopping cart
  • Product preferences and customization choices

We collect this data through multiple channels:

  • Direct Input: You provide personal information when creating an account, making a purchase, or filling out forms.
  • Automated Technologies: Cookies, browser fingerprints, and other tracking technologies are used to gather data about your interactions with our website and services.
  • Third Parties: We may receive personal data from service providers, business partners, or affiliates who assist in our operations, subject to their privacy agreements.

Cookies

We employ cookies to enhance user experience and analyze website performance. Cookies are small text files stored on your device by our website or third-party services. They serve various purposes, including:

  • Strictly Necessary: Essential for navigating the website and using its core features.
  • Preference: Remembering user preferences and settings to provide a personalized experience.
  • Analytics: Tracking aggregated data to understand how visitors use our site, helping us improve its functionality and content.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, plus a reasonable period thereafter for legal, tax, or business requirements. Once the retention period expires or when data is no longer needed, we delete or anonymize the information securely.

Security Measures

CRAI implements robust security measures to protect personal data from unauthorized access, disclosure, alteration, or destruction. These include:

  • Encryption: We use encryption protocols for data in transit and at rest to ensure secure communication and storage.
  • Secure Third-Party Processing: We engage reputable third-party service providers who adhere to strict security standards to process data on our behalf.

Children’s Privacy

We do not intentionally collect or solicit personal information from children under the age of 18. If we discover that a child has provided us with such information, we will take steps to delete it and any associated account.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Ask us to correct inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): Demand the deletion of your personal data where there is no legitimate reason for its retention.
  • Restriction: Limit our use or disclosure of your personal data under certain circumstances.
  • Portability: Receive your personal data in a structured, commonly used format, and transfer it to another controller.
  • Objection: Object to the processing of your personal data based on legitimate interests, direct marketing, or consent withdrawal.
  • Non-Discrimination: Be free from unfair treatment due to exercising your privacy rights.

To exercise these rights or make data-related queries, please contact our Privacy Team via email at [email protected] or by post at:

[CRAI Privacy Team Address]

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effectively immediately upon posting on our website, and we encourage you to review this page periodically for updates.

Contact Information

For any questions regarding this policy, data privacy concerns, unsubscribe requests, or other inquiries, please contact us: